Incident Management Software

Record and Manage Incidents from Initial Report to Closure​


Seamlessly Report, Follow Up, and Investigate Environmental, Health, & Safety, Quality, and Security Incidents​

The top priority for risk and compliance leaders is to protect their organisation’s most important asset—their employees. Standardise your approach to incident reporting and investigation with Benchmark Gensuite Incident Management software, to reduce workplace incidents by enabling cross-functional teams to easily record incident details like injuries, illnesses, and safety, quality, or security events; notify key members of incident updates in real-time; conduct thorough incident investigations; and perform root cause analysis (RCA).​

Maintain a repository of non-work-related incidents reported on-site for a complete record of site & employee injuries and illnesses to ID and track both employees & contractors and upload file attachments for full case details and reporting transparency. And with a library of best-practice metrics, KPIs, leading & lagging indicators, and one-click generation of OSHA logs, you’ll be equipped with the tools you need for compliance and comprehensive program management.​

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Why Incident Management for Your Incident Management System? ​

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Standardise Incident Reporting:

Report and investigate a variety of incidents from initial injury or illness report to resolution.​

Easily Share Incident Data:

Integrate with occupational health, medical, and Workers’ Compensation systems for comprehensive case tracking and program management.

Prevent Future Occurrences:

Identify trends, take corrective action, and share best practices across the enterprise.

Analyse Trends:

Produce site metrics and regulatory reports with out-of-the-box reporting and charting capabilities.​

Seamless Integration:

Connect with the Incident Management Suite for end-to-end management of concerns, incident investigation, and corrective action assignments.​

Learn how you can improve program visibility, ensure compliance, and minimise workplace risk.​

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Features & Benefits​

Inform and Protect Cross-Functional Teams with the Industry’s Most Advanced Incident Management Software ​

Protect Against Future Incidents​

Easily identify, analyse, and correct incidents and events to restore your workplace operations.​

Ensure Comprehensive Case Management​

Powerful integrations with other Benchmark Gensuite solutions ensure full program visibility from initial reports to closure.​

Gain Valuable Insights​

Identify real-time trends using AI-based incident classifications and identification of potentially serious injuries and fatalities​.

Take Your Program to the Next Level with Advanced Tech & AI​

Our Incident Management solutions seamlessly integrate with these AI and advanced technologies to increase your insights and maximise your impact.

PSI AI Advisor™​

Automatically identify potentially serious incidents (PSIs) to provide clear, actionable insights for incident risk reduction. ​

Describe-It AI Advisor™​

Receive real-time guidance when inputting incident descriptions to improve data quality.​

Executive AI Advisor​

Continuously monitor data streams to flag potentially serious occurrences & key risk precursors for unparalleled risk mitigation.

See What People are Saying

Tricia Petty NuStar Energy

Unlock the Full Power of our Incident Management Solutions Suite​

Join Our Over 3 Million Users Who Trust Our Incident Management Software​

Streamline Incident Reporting: Efficiently log incidents, near misses, and concerns​.

Focus on Prevention: Identify root causes and assign corrective actions.​

Simplify OSHA Reporting: Seamless integration with health and compensation systems.​

Boost Insights & Engagement: Robust reporting tools and mobile accessibility.​

Navigating New OSHA Reporting Requirements Made Easy with Benchmark Gensuite